How much time do you want to spend on your website each month?
How safe and reliable would your car be if you never did any sort of regular maintenance? Would you trust it to keep your loved ones safe on a road trip? Most people don't realize that their website is similar...until it's too late!
With ever-changing technology, it is imperative that websites stay up-to-date in order to provide security for you and your customers. If you are tech-savvy, you are more than welcome to do website changes, updates, and backups yourself. However - more than likely - you have a lot to juggle and necessary maintenance could fall to the wayside.
Care Plan Options
We would love to partner with you by making sure your website is hosted, secure, backed up, updated, free of pesky bugs and - of course - looking fabulous!
Want One Contact Point for All your Website Needs?
Our Care Plans are designed to meet you where you are on YOUR JOURNEY! Review the Care Plans below to decide which is best for you. Or if you prefer schedule a call and we are happy to help you decide!
Basecamp Care Plan
$40/Month
Budget-friendly website hosting with premium WordPress tools!
Looking for affordable website hosting to kickstart your online presence without breaking the bank? Have an existing website that only requires basic care? Look no further! Basecamp has the foundation you need: hosting, daily back-ups, monitoring, premium plugins, themes, and page builder licensing (saving up to $1,700 on premium plugins and themes!!). Need additional help? Our team of real people is here to assist you at a discounted price. And guess what? We will run automated updates which will not only save you money and time but are critical in maintaining a healthy website. Feel confident in having a strong foundation with Journey Websites!
Compass Care Plan
$60/Month
Comprehensive website care with expert support!
Designed to take you to new heights, this compass care plan includes the strong foundation from Basecamp and more. We will back up your website daily and store past versions should we ever need to revert changes due to bugs or even because you accidentally deleted something! We take security very seriously at Journey Websites and believe that the best way to fix a hack is to prevent it from ever happening! On this care plan, a real person takes care of all your core WordPress, theme, and plugin updates. We will proactively review updates to prevent something from 'breaking' your website! And should any bug happen because of an update, we will immediately squish it for you, so you don't have to worry about any issues! This can sometimes take hours and is included at no additional cost to you! But that's not all - we'll also offer an exclusive annual goal review session with our expert, Angela. Have peace on your journey with comprehensive website care with expert support!
Need help with content Changes?
The following Care Plans include time each month for custom changes. This time can be used for making website updates, adding new blog posts, updating pictures, creating social media graphics, and more!
Our Summit Care Plan is the most popular as it includes 90 minutes of custom changes each month. It is your choice how you use your custom time each month. Here are some different examples of how your 90 minutes could be used:
- Posting 3-6 normal blog posts
- Posting 2-3 creative custom blog posts
- Adding 2-3 products
- Adding 2-3 events
- Creating and sending 2 e-newsletters
- Creating a landing page
- Designing 6-10 social media graphics
- Creating a new lead magnet
Expedition Care Plan
$90/Month
Enhance Your Website with Optimized Performance!
Discover the ideal solution for effortless website management tailored to your needs, whether you require minimal assistance or have specific customization requests. Are you seeking expert support and guidance for your website? Do you value optimized performance and effective spam prevention to enhance your online presence? With this comprehensive care plan, you'll enjoy all the perks of Compass, personalized support, and exclusive benefits. Consider us your expert tour guide, providing just the right amount of assistance to meet your requirements. Get up to 45 minutes of dedicated support each month, ideal for fulfilling your essential website needs and providing basic assistance on custom work. Get ready to supercharge your website with Spam Prevention, Website Optimization, and Support Time!
Summit Care Plan
$150/Month
Elevated Support for Dynamic Websites!
Take your website care to the next level with our Summit care plan, which combines all the benefits of our Expedition plan with advanced features. Elevate your website to VIP status with enhanced hosting, seamless updates, essential SEO, accessibility optimization, and top-notch security, meticulously designed for high-demand websites, online stores, and businesses with dynamic needs, all included at no extra cost. But that's not all! With the Summit care plan, you'll have access to 90 minutes of personalized support every month, which can be rolled over to the following month. Additionally, your work orders will be given secondary priority in the queue, guaranteeing timely resolution within a maximum of 3 business days. And as the cherry on top, we offer a longer annual goal call with our expert, Angela - to help you achieve your goals! Take your website to new heights with our Summit care plan and enjoy a worry-free online journey.
Adventure Care Plan
$210/Month
Embrace Elite Website Care for Ambitious Goals!
Embark on an epic website journey with our Adventure Care Plan! It's like having a personal team of experts by your side. Level up your online presence and unlock all the incredible perks of Summit, including 3 hours of dedicated support that you can even save for later (up to 2 months rollover). With first-priority queue placement, we ensure your requests are handled promptly within just two business days. Another way that we partner with you is by helping to drive traffic by promoting your website and content through our social media channels. You will also have the opportunity to be a guest author on Journey's Website. And here's the best part - support hours come at heavily discounted rates for any extra assistance you may need. Perfect for those with ambitious goals and a craving for extensive monthly support. Let us help you achieve greatness online!
Side by Side Care Plan Comparison
| Basecamp | Compass | Expedition | Summit | Adventure | |
|---|---|---|---|---|---|
| $40/Month | $60/Month | $90/Month | $150/Month | $210/Month | |
| Premium WordPress Hosting | |||||
| Premium Tools | |||||
| Branded Email | |||||
| Daily Backups | |||||
| Premium Tool Updates | |||||
| Test Updates | Fee for Fixing | ||||
| 24/7 Monitoring | |||||
| Enhanced Website Security | Fee for Fixing | ||||
| Google Analytics Integration | |||||
| Spam Management | |||||
| Performance Optimization | |||||
| Accessible Design | |||||
| Best SEO Practice | |||||
| Advanced Store Site Management and Security | $20 / month | $20 / month | $20 / month | ||
| Journey Guest Author | |||||
| Journey's Share Spotlight | |||||
| Custom Support | 45m | 1h 30m | 3h | ||
| Rollover Time | 1 month | 2 months | |||
| Priority Queue Advantage | 3rd Priority | 2nd Priority | 1st Priority | ||
| Standard Work Order Turnaround | 10 Business Days | 7 Business Days | 5 Business Days | 3 Business Days | 2 Business Days |
| Discounted Additional Support (Full Price: $100) | $90 / hour | $80 / hour | $70 / hour | $60 / hour | $50 / hour |
| Discounted Rush Support (Full Price: $200/hour) | $180/hour | $160/hour | $140/hour | $120/hour | $100/hour |
| Discounted Holiday Support (Full Price: $300) | $270/hour | $240/hour | $210/hour | $180/hour | $150/hour |
| Annual Goal and Connection Call with Angela | 30m | 30m | 1h | 1h |
| Basecamp | Compass | Expedition | Summit | Adventure | |
|---|---|---|---|---|---|
| $40/Month | $60/Month | $90/Month | $150/Month | $210/Month | |
| Premium WordPress Hosting | |||||
| Premium Tools | |||||
| Branded Email | |||||
| Daily Backups | |||||
| Premium Tool Updates | |||||
| Test Updates | Fee for Fixing | ||||
| 24/7 Monitoring | |||||
| Enhanced Website Security | Fee for Fixing | ||||
| Google Analytics Integration | |||||
| Spam Management | |||||
| Performance Optimization | |||||
| Accessible Design | |||||
| Best SEO Practice | |||||
| Advanced Store Site Management and Security | $20 / month | $20 / month | $20 / month | ||
| Journey Guest Author | |||||
| Journey's Share Spotlight | |||||
| Custom Support | 45m | 1h 30m | 3h | ||
| Flexible Support | 1 month | 2 months | |||
| Priority Queue Advantage | 3rd Priority | 2nd Priority | 1st Priority | ||
| Standard Work Order Turnaround | 10 Business Days | 7 Business Days | 5 Business Days | 3 Business Days | 2 Business Days |
| Discounted Additional Support (Full Price: $100) | $90 / hour | $80 / hour | $70 / hour | $60 / hour | $50 / hour |
| Discounted Expedited Support (Full Price: $200/hour) | $180/hour | $160/hour | $140/hour | $120/hour | $100/hour |
| Discounted Holiday Support (Full Price: $300) | $270/hour | $240/hour | $210/hour | $180/hour | $150/hour |
| Annual Goal and Connection Call with Angela | 30m | 30m | 1h | 1h |
Curious what these mean?
No.1 Choice for Fully Managed WordPress Hosting
Imagine having a powerful engine for your website that makes it faster, keeps it safe from threats, and helps your business thrive. That's exactly what our specialized WordPress hosting platform offers! It's like having a secret weapon that gives your website an incredible online experience.
When your website is supercharged, it loads quickly, making visitors happy because they don't have to wait. Plus, it safeguards your brand from hackers and other malicious individuals who want to cause harm. Most importantly, it drives business success by attracting more customers and keeping them engaged on your site.
At Journey, we're here to make your life easier and take your website to new heights. Our platform ensures top-notch security, so you can have peace of mind knowing your website is well-protected. It also makes your website lightning-fast, ensuring your visitors won't get frustrated by slow loading times. With our hosting service, you can focus on running your business while we handle the technical aspects and ensure your website performs at its best.
Premium Plugin, Theme, and Page Builder Licensing
Get ready to unlock the full potential of your website! Journey Websites is here to break the limits and open doors to endless possibilities. At Journey Websites, we offer exclusive access to licensed versions of top-notch WordPress plugins, themes, and page builders. These gems will enhance your website with professional design elements and unleash powerful tools that will make your online experience amazing.
With our premium plugins, you can create stunning designs, add exciting features, and make your website shine. No more limitations, no more settling for less. Let us help you elevate your online presence and explore the world of endless possibilities!
Branded Email Alias: Routing and Forwarding
Have you ever wanted to have an email address that looks professional and matches your website? Well, now you can! We offer a way for you to create a special email address that has the same domain as your website. This gives your brand a polished and credible image, just like the big companies. At our service, we help you create that professional email address that matches your website domain. Not only that, but we also make it super convenient for you to manage your emails. You can automatically forward all the messages from your branded email to your favorite email app or program.
This means you can use the email app you already love, but still enjoy the benefits of having a professional email address. It makes communication effortless and efficient because you can manage all your emails in one place. No more jumping around different apps or programs to check your messages. With our service, you can streamline your workflow and have all your emails easily organized and managed in one convenient place.
Daily Backup Solution for Your Website and Database Protection
Imagine having a superhero to protect your website and all its important stuff. That's what our daily backup solution is all about! It keeps a copy of your website and database safe and sound, so you don't have to worry about losing any important data.
You never know when something bad might happen, like a computer problem, a hacker attack, or even just a simple mistake. If you don't have a backup, you could lose all your valuable data, and it would be really hard to get it back. But with our daily backup solution, you can rest easy knowing that your website and database are protected. If anything goes wrong, you can easily restore your website and database to how they were before, like pressing a magical undo button. It's like having insurance for your digital stuff!
At Journey Websites, we're here to keep your digital assets safe and your online presence uninterrupted. Our daily backup solution automatically saves a copy of your website and database every single day, without you having to do anything. So even if something bad happens, like a computer crash or a security breach, you can restore your website and database with ease. We're committed to making sure that you can get back up and running smoothly, without any hiccups. With our backup solution, you can focus on running your business and not worry about losing important data.
Upgrades to the latest WordPress core release, Regular Themes, and Plugin Updates
At Journey Websites, our goal is to provide you with the best online experience possible. That's why we make sure to regularly update your WordPress core software, themes, and plugins. These updates are important because they keep your website secure and free from any vulnerabilities. By staying up-to-date with the latest security patches and bug fixes, we ensure that your website runs smoothly and is protected from any potential threats. Rest assured that we're always working behind the scenes to keep your website safe and secure, so you can focus on what matters most - building your online presence with confidence.
Post-Update Check and Troubleshooting
After we update your website, we don't just stop there. We take extra care to test everything and make sure it's working perfectly. It's like giving your website a check-up to make sure it's in tip-top shape. Testing your website after updates is really important because it helps us catch any problems or glitches. Sometimes, updates can cause things to break or not work as they should. But by testing everything, we can find those issues and fix them right away. This means that your website will keep running smoothly, and your visitors won't have any trouble using it. If anything goes wrong, we're on it! Our team will fix the problem right away, so you don't have to stress about it.
24/7 Site Monitoring for Website Uptime, Downtime, and Security
Imagine having a dedicated team that watches over your website 24/7. That's what we do! We keep a close eye on your website's uptime, downtime, and security, so you can stay online without any interruptions. Our team works around the clock to spot any problems before they even happen. We take proactive measures to keep your website secure and available. It's like having a personal security guard for your website! If there's any glitch or potential threat, we're on it! You can trust us to keep your website up and running, so you can focus on sharing your amazing content with the world.
All-Time Defense against Downtime, Security Breaches, and Malware Attacks
We're here to protect your online presence at all times. If your website ever experiences downtime, encounters security breaches, or gets infected with malware, our dedicated team springs into action. Having a reliable and secure website is super important. We prevent downtime, address security breaches, and remove malware, so your website runs smoothly. Our quick response restores functionality, fortifies security, and keeps your users safe. Trust us to safeguard your online presence while you focus on creating great content.
Drive Growth by tracking Website Performance with Google Analytics
Knowing what's happening on your website is really important for your success. With Google Analytics, you can unlock valuable information that will guide your decisions and drive growth. You'll learn who visits your site, how long they stay, which pages they like the most, and so much more!
By understanding your visitors and their behaviors, you can make smart decisions to improve your website and make it even better. You'll know what's working and what's not, so you can focus your efforts where they matter most. Whether you have a business or personal goals, Google Analytics can help you reach new heights!
We'll help you set it up, so you can start uncovering all the secrets and insights about your visitors. With this knowledge in hand, you'll be equipped to make informed decisions that will boost your success. So, let's dive into the world of Google Analytics and take your website to the next level!
Spam Prevention, Comment Review, and Cleanup
Spam can be a big headache for website owners. It clutters up your site with fake comments and useless links, making it harder for your visitors to find what they're looking for. But worry not, we're here to help! Our careful monitoring and filtering system ensure that only genuine comments make it onto your website. We keep an eye out for any unwanted spam that tries to sneak in. And if any does slip through, we're on it! Our team swoops in quickly to tidy up and remove the spam, leaving your website clean and clutter-free. With our reliable solutions, you can focus on providing a great experience for your visitors. They'll be delighted to see only real and valuable comments, without having to sift through spammy junk. So, let us take care of the spam headaches while you enjoy a clutter-free website and happy visitors!
Fine-tuning for Website Performance Optimization
Experience having a website that loads super fast, feels smooth to navigate, and leaves your visitors in awe. That's what we do! We will optimize your website's performance to deliver an exceptional user experience. Think about it - when you visit a website, do you like waiting for ages for it to load? Of course not! That's why it's important to optimize your website's performance, and that's where we come in!
Our experts work their magic behind the scenes. They fine-tune different elements of your website, like the code, images, and server settings. By doing this, we make sure your website loads lightning-fast and keeps your visitors engaged. With our optimization techniques, your website becomes a joy to explore. Your visitors will love how quickly it loads and how smoothly they can navigate through its pages. It's all about creating an exceptional user experience that keeps people coming back for more.
Basic Accessibility Optimization for all users
Creating a visually appealing website is great, but we take it a step further! We ensure your website is accessible and user-friendly for everyone, including people with disabilities. Imagine if someone with a visual impairment or difficulty using a mouse couldn't fully explore your website. That wouldn't be fair, right? We're here to help you fix that!
Our experts optimize different factors to ensure your website meets basic accessibility standards. We pay attention to things like text size, color contrast, and keyboard navigation. This way, people with disabilities can easily read the text, distinguish different colors, and navigate through your website using just their keyboard.
By making your website accessible, you can reach a wider audience and show that you care about inclusivity. It's about creating a website that welcomes everyone, regardless of their abilities. So, let us help you make your website inclusive and user-friendly for everyone!
Essential SEO Optimization
Think about it - when you search for something online, do you usually click on the first few results? Most people do! That's why it's crucial to optimize your website for search engines. Our specialists know all the tricks to make your website rank higher in search results.
We optimize key elements like keywords, meta tags, and site structure. This helps search engines understand what your website is about and puts it in front of the right audience. By improving your website's SEO, we help you attract more visitors organically. These are people who are genuinely interested in what you have to offer. They find your website through search engines, which means you don't have to rely solely on paid ads.
Store Hosting, Backups, Updates, and Security for a Robust Store Management
Running an e-commerce website is no easy task. That's why we're here to provide you with the extra protection and support your online store needs. Imagine if your online store faced frequent crashes, security breaches, or lost valuable customer data. That would be a disaster, right? That's where we come in to save the day!
Our specialized hosting is designed specifically for e-commerce websites like yours. We have your back with regular backups, updates, and top-notch security features. This ensures that your online store is always protected, reliable, and ready to serve your customers.
With our help, you can focus on growing your business and delivering exceptional shopping experiences. You won't have to worry about technical issues or spending precious time on website maintenance. We take care of all the behind-the-scenes stuff, so you can devote your energy to what you do best - running your online store and making your customers happy.
Be a Guest Author on Journey's Website
We understand how valuable your voice is, and we're committed to helping you amplify it. We empower our clients by offering them the opportunity to contribute guest blog posts on Journey's website. It's an awesome opportunity that can help you promote your brand, reach more people, and show everyone that you're an expert in your industry and we're here to help you make the most of this opportunity!
Social Media Posts Re-Shared by Journey
We'll help promote your website and content through our social media channels, reaching a wider audience, driving more traffic, and fostering engagement with your target audience. With our support, you won't have to navigate social media alone. We'll be there to boost your voice, spread the word about your website, and connect you with the right people.
Custom Support Time Per Month to use on any of our services!
Enjoy customizable support time each month that can be used for any of our services, allowing you to tailor your support to your specific needs and ensuring you get the assistance you require, whether it's for website updates, troubleshooting, or guidance.
Custom Support Time Rollover
Enjoy the flexibility and control over your support schedule with the ability to roll over any unused support time from one month to the next. This means that if you don't use up all your support hours in a month, you won't lose them – they'll carry over to the next month, allowing you to allocate them when you need them most.
Work Order Priority Queue Placement
As a priority client, your requests receive top placement in our work order queue, ensuring that our team addresses your needs as quickly and efficiently as possible, minimizing any delays or downtime for your website.
Standard Work Order Request Timeline
We value your time and understand the importance of timely service. That's why we have established a standard timeline for completing work orders, ensuring that your requests are processed and resolved within a reasonable timeframe. This helps you stay informed and enables you to effectively plan and prioritize your tasks.
Discounted Pricing on Additional Support ($100)
We believe in providing added value to our customers, which is why we offer discounted pricing on any additional support services that extend beyond your existing plan. This ensures that you can access our top-notch assistance and resources at a discounted rate, giving you more flexibility and options to meet your specific needs without exceeding your budget.
Expedited Support: Priority Assistance at Discounted Rates
Need urgent help with your website? Our Expedited Support service ensures that your critical website needs are addressed promptly. With a dedicated team ready to assist you, we prioritize your project and provide efficient solutions. The regular pricing for Expedited Support is $200 per hour. However, as a valued member of our Care Plan, you enjoy discounted rates. Check our Care Plan comparison table to see the specific discounted rates for each plan.
Note: For detailed pricing on Expedited Support, Weekends and Holidays Support, and other services, please refer to our Care Plan comparison table. The pricing mentioned above is the regular rate for non-Care Plan customers.
Weekends and Holidays Support: Timely Help, Even on Special Days
We understand that website issues can occur at any time, including weekends and holidays. Our team is here to support you during these special days, offering timely assistance to keep your website running smoothly. The regular pricing for Weekends and Holidays Support is $300. However, as a member of our Care Plan, you benefit from discounted rates. Refer to our Care Plan comparison table to see the discounted rates available for your specific plan.
Note: For detailed pricing on Expedited Support, Weekends and Holidays Support, and other services, please refer to our Care Plan comparison table. The pricing mentioned above is the regular rate for non-Care Plan customers.
Annual Goal and Connection Call with Angela
Ready to take your website project to the next level? Get ready for the Annual Goal and Connection Call led by our expert, Angela. This call is all about you and your vision. It's your chance to team up with Angela, who will lend an attentive ear, share valuable insights, and guide you toward success. During this personalized session, Angela will work closely with you to define your project goals and establish a solid foundation. Together, you'll map out a clear path forward that leads to remarkable results with your website. Angela's expertise and support will empower you to achieve greatness and make your website dreams a reality. So, buckle up and get ready for an exciting journey with Angela as your guide in your website journey!
Are you ready to start your journey?
We can't wait to walk this journey with you! We will be here to help guide you during this exciting time.